You can switch tariff with First Utility when your existing tariff ends. First Utility should notify you in accordance with Ofgem rules 42-49 days before the end of your plan, to give you chance to switch. It is your consumer right to switch to a cheaper tariff if one is available. You can continue with First Utility as your supplier,

If you are a customer of Scottish Power, this article has been written to benefit you. It answers the most frequently asked questions about Scottish Power refunds. Please note that while we are not Scottish Power, we have used the information freely available online to create this guide. We hope that it helps you. If it does, please feel free to

The Government Home Discount Scheme, otherwise known as The Warm Home Discount Scheme, was introduced in 2014 and came into force in 2015. This scheme allows home owners to benefit from £140 off their electricity bill for Winter. The existing dedicated support for low income and vulnerable households will be maintained until March 2017. We have received quite a few enquiries

If you are not satisfied with the service you have received from Utilita, then you can make a complaint. To make a complaint with Utilita, all you have to do is contact them. Details for doing this can be found below, to help you make your complaint. Note: Before you make a complaint, we recommend that you read through Utilita’s published

The biggest energy company in the United Kingdom by customer base is British Gas. Owned by Centrica, British Gas has over 20 million residential and business customers. That total number includes gas, electricity, dual fuel and boiler and maintenance customers. British Gas has four times as many customers as Scottish Power and E.ON UK, and more than twice as many

Gas and electricity supplier E.ON is striving to do more to help customers to understand their bills more clearly. E.ON is one of the largest energy providers in the UK, with approximately five million customers nationwide; and the company wants to ensure that its billing process is as simple and transparent as possible. Here we take a look at one

British Gas pay as you go customers should contact British Gas to notify them about moving move. Moving into a new home can be seamless with regards to your energy plan, but British Gas do need a ‘heads up’ first, so that they can process your request properly. One thing to keep in mind is that you will need a

If you have lost your electricity or gas top up card (also called a KeyPad card, prepayment card or top up key), don’t panic. You can usually collect a new card from your nearest PayPoint store or your nearest Payzone store. All you have to do is tell the shopkeeper that you need a new card. You can find your

Npower has approximately 6.5 million customers in the United Kingdom, although RWE AG, npower’s parent company, reports that they serve 5.1 million residential and business customers in the UK. The 6.5 million number is reported by us, because RWE’s estimate has been live since 2012, and does not account for growth between 2012 and 2016. We estimate that npower has

The Energy Savings Opportunity Scheme, or ESOS as it is affectionately known, is big news for big businesses in the UK. On the one hand, it’s a chance for businesses to refine and evaluate their operational and cost efficiencies, and to become more profitable as a result. On the other hand, it’s another piece of legislation, among all the other

The OVO Foundation is a charity with the mission to improve energy access, help young homeless people gain access to independence and improve education. Energy companies are known for a great many things, but their charitable nature typically isn’t one of them. Then again, OVO Energy have always presented themselves as something a little different. With 33% of their energy

The last decade has seen some incredible transformations in the world of consumer technology. We’ve seen phones become an indispensable tool, personal computing completely revolutionised and much, much more. Now, in 2016, we’re truly entering the era of the ‘Internet of Things’ (IoT). Put simply, the Internet of Things describes a network of devices that all communicate with each other

OVO Energy is committed to making sure its customers are paying the right amounts for their energy. This is especially important if you’re moving home, as details such as this can easily be overlooked at such a busy and stressful time. If you’re an OVO pay as you go customer, here’s what you should do to ensure your energy charges

The Big Six refers to six energy companies in the United Kingdom who control the majority of the energy market by share. Combined, the Big Six serve over 50 million domestic and business customers with gas and electricity, along with other alternative fuels. The big six are also invested in many other smaller energy companies, and so their stranglehold may

Are you moving home with Npower? If so, here’s everything you need to know about doing so! There are a few key things that you need to know and things to consider when you are preparing to move home with Npower. The first thing you need to know it that usually, switching your address around does not ordinarily result in