The British Gas annual service is for home owners with a boiler. Boilers need to be serviced at timely periods to ensure that they continue to work properly – and to ensure that they are safe. When you book a British Gas annual service, a British Gas engineer will visit your home. This will be performed on a day and at a time that suits you. The service takes around an hour to complete, depending on the level of work required, and you can book an annual service 3 months in advance.
If you want to book a British Gas annual service, here’s what you need to do:
How to book an annual service with British Gas
If you have a 7-character booking code, visit this page on the British Gas website and input it along with your post code. You will then be taken to a web page to fill in a few more details. This is the fastest way to book a British Gas annual service.
Alternatively, you can call British Gas. This is a slower process than using the online system, however if you have limited internet access it may be the only option. You can call British Gas on free phone 0800 048 0202 or by using our British Gas phone number, which is 0843 770 5045.
If you have a smartphone or a tablet computer, then you can manage your booking through the British Gas app. The British Gas app is available on iOS, Android and the Kindle Store.
Related: British Gas Feed-in tariff (FIT) rates and guide
What happens during the British Gas annual service?
- British Gas checks your gas pressure;
- British Gas tests your flue;
- British Gas tests the boiler’s controls to ensure they work properly;
- British gas will check your boiler for wear and tear and leaks;
- You will be given a report at the end detailing what has happened.