You don’t need to be a British Gas customer to take advantage of their one-off repair service – which is good news if you are not part of an ongoing maintenance programme. Boiler breakdown is one of the most disruptive home crises that can occurs, particularly in winter when need is greatest. Suddenly finding yourself and your family without hot water or heating during a cold spell really focuses the mind, and it’s helpful to keep some emergency call out options to hand, so that you can get sorted out quickly.

One-off boiler repair

British Gas provide two one-off repair services which you should keep in mind should the worst occur. One is the one-off boiler repair service, and the other is the one-off plumbing and drains repair. You may find that heading plumbing problems off quickly will save your boiler from breakdown and damage. Don’t leave leaks to chance, as they can affect the water pressure in a combination boiler, which will stop it working.

Related: How to book a British Gas annual service

So, what’s the deal?

British Gas engineers are highly qualified, which gives you peace of mind from the offset. They will give you a fixed price, and if you are happy with it, they will undertake the repair immediately. There are no hidden charges to worry about. Once the flat fee has been agreed, that is what you pay. This includes parts and labour – although check the small print for exclusions.

For example, the price doesn’t cover the cost of things like taking up and replacing carpets and floorboards to gain access to pipework. Just check with the engineer what is included. They will try to fix your boiler on one visit, but of course cannot guarantee that they will have the specific part you need.  Most parts can be ordered and delivered within 24 hours, however, so the turnaround time is quick. The work will have a year-long guarantee. Do note that they don’t cover oil boilers, electric boilers, solid fuel boilers, non-domestic boilers or those above 70kW.

Costs

If your repair takes 30 minutes charges start at £79.

If your repair takes between 30 minutes and 2 hours, charges start at £199.

Repairs taking over 2 hours start at £409.

One-off plumbing and drains repair

If you keep your plumbing in good order, your boiler will last longer. This is sound advice, and more consumers seem to be aware of pre-emptive maintenance on their plumbing systems. The British Gas one off repair service has proved popular. It is particularly important not to leave minor radiator leaks or blockages unattended to, as these will inevitably lead to poorer boiler performance and breakdown.  Keep an eye on your boiler water pressure level, and if you see fluctuations, it could be that you have a leak somewhere in your system.

The British Gas Dyno plumbers can help to keep your plumbing in good order. They cover plumbing and drains. You get a fixed price, with no hidden costs, including all parts and labour. Their work is guaranteed too, so you will have complete peace of mind. It’s a fair deal, with the reassurance of it being provided by a large reputable company.